Thank you for purchasing your tickets through saratic.com. Please read the following policy carefully before completing your purchase.
1. All Sales Are Final
- All ticket purchases are non-refundable, non-transferable, and non-exchangeable unless explicitly stated otherwise.
- By purchasing a ticket, you agree that you will not be entitled to any refund if you are unable to attend the event for personal or logistical reasons.
2. Event Postponement
- If the event is postponed, your existing ticket(s) will remain valid for the new date.
- No refund will be issued for postponed events unless officially cancelled by the organizer.
3. Event Cancellation
- In the rare case that an event is cancelled entirely, a full or partial refund may be processed to the original purchaser via the same payment method used during checkout.
- Refunds (if any) will be made within 30–60 working days, as per the organizer’s final decision and bank/payment gateway processing times.
4. Change of Venue or Artist Lineup
- Changes in venue, supporting acts, or event schedule do not qualify for refunds.
- The organizer reserves the right to make reasonable adjustments where necessary without obligation to issue compensation.
5. No Shows or Late Entry
- No refunds will be issued for latecomers, no-shows, or those denied entry due to security, health protocols, or failure to comply with entry requirements.
6. Reselling & Unauthorized Purchase
- Saratic.com is not liable for tickets purchased from third-party or unauthorized sellers.
- Tickets bought from scalpers or unauthorized platforms may be invalid, and no refund will be issued in such cases.
7. Contact Us for Support
If your event has been cancelled or significantly altered and you believe you’re eligible for a refund, please email us with your order ID at:
support@saratic.com
This policy is subject to the terms set by the event organizer. Saratic.com acts as a ticketing platform and will abide by the organizer’s final refund instructions.
